Web Survey Bibliography
During the 1990s cognitive interviewing in its various incarnations (e.g., concurrent think-aloud, retrospective think-aloud, focus group discussions, probes, and memory cues) became the
primary means for evaluating questions (see Lessler and Forsyth, 1995; Conrad and Blair, 1996; Willis and Schechter, 1997; Tourangeau, Ripps, and Rasinski, 2000). By examining the cognitive processes respondents went through while interacting with a survey question, survey methodologists uncovered how small manipulations in the wording of questions influenced respondents’ answers. Another way researchers have historically uncovered the effects of question wording is through experimental field tests where several versions of a question are randomly assigned to a subsample of respondents. Over the past decade, researchers have embedded the bulk of these experiments in Web surveys among undergraduate students due to the affordability of implementing experimental designs in this mode and the technological acuity of college students. Still, if a researcher wanted to assess a single-item among a large heterogeneous audience, their options were limited. Google non-probability Consumer Surveys may provide a solution. However, two questions remain to be answered. First, how do results from these non-probability surveys compare to those from proven cognitive interview techniques. Relatedly, what is the value added by conducting such experiments. In this paper, we compare results from alternate forms of two questions that were tested at NORC at the University of Chicago with 2-waves of cognitive interviews and with Google Consumer surveys (N=4,000) to answer these questions. The results suggest that the Google Consumer survey data do complement the findings from cognitive interviews and the inclusion of the inferred weighted demographics data are useful for use in certain types of studies.
Conference Homepage (abstract)
Web survey bibliography - Marketing/business (336)
- Response Burden in Official Business Surveys: Measurement and Reduction Practices of National Statistical...; 2013; Giesen, D., Bavdaz, M., Loefgren, T., Raymond-Blaess, V.
- How Mobile Stacks Up to Traditional Online: A Comparison of Studies; 2013; Knowles, R.
- Book Review: Brand Together: How Co-creation Generates Innovation and Re-energizes Brands, by Nicholas...; 2013; Wilson, Al.
- Digging deeper: using implicit tests to define consumers' semantic network; 2013; Riviere, P., Cuny, C., Allain, G., Vereijken, C.
- Conceptualising and evaluating experiences with brands on Facebook; 2013; Smith, S.
- How incentives affect web-based survey response rates of athletic program donors; 2013; Alvarado, G., Callison, C.
- Permission email messages significantly increase gambler retention; 2013; Jolley, W., Lee, A., Mizerski, R., Sadeque, S.
- How virtual corporate social responsibility dialogs generate value: A framework and propositions; 2013; Korschun, D., Du, S.
- Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and...; 2013; Toufaily, E., Ricard, L., Perrien, J.
- Discovering interest groups for marketing in virtual communities: An integrated approach; 2013; Wang, K.-Y., Wu, H.-J., Ting, I.-H.
- The Gamification of Marketing Research; 2013; Donato, P., Link, M. W.
- Measuring Up: Impact of mobile and segmentation on respondent behaviour; 2013; Luck, K.
- Responsive design for mixed-mode panel data; 2013; Bianchi, A., Biffignandi, S.
- Comparative analysis of data from web and face-to-face surveys. A case study on e-commerce in young...; 2013; Cappello, C., Pellegrino, D.
- Insights into Action Profiling shopping occasions for retailers through mobile and online research; 2013; Churkina, O., Morris, T.
- Mobilizing your Branded Panel: Panel data quality during the smartphone transition; 2013; Kugel, C., Brien, D., Blechman, J.
- Möglichkeiten zur impliziten Messung von Emotionen am Beispiel webcambasierter Gesichtsausdruckserkennung...; 2013; Wachenfeld, A., Moentmann, A., Bernet, F.
- The 2012 Confirmit Annual Market Research Software Survey; 2013; Macer, T., Wilson, S.
- Using Mixed-Mode Contacts in Client Surveys: Getting More Bang for Your Buck; 2013; Israel, G. D.
- ESSnet Data: Collection for Social Surveys using Multiple Modes; 2013; Sattelberger, S., Blanke, K.
- The Influence of Answer Box Format, Personal Topic Interest, and Respondent Characteristics on Response...; 2013; Keusch, F.
- Effects of Displaying Videos on Measurement in a Web Survey; 2013; Mendelson, J., Gibson, J. L., Romano Bergstrom, J. C.
- Can Google Consumer Surveys Help Pre-Test Alternative Versions of a Survey Question?: A Comparison of...; 2013; Stern, M. J., Welch, W. W.
- Tablets and Smartphones and Netbooks, Oh My! Effects of Device Type on Respondent Behavior; 2013; Ross, H., Mendelson, J., Lackey, M.
- Survey quality prediction system 2.0; 2013
- A nationwide web-based freight data collection; 2013; Samimi, A., Mohammadian, A., Kawamura, K.
- An approach to selecting online respondents; 2013; Terhanian, G.
- By the Numbers: Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Measuring wages via a volunteer web survey – a cross-national analysis of item nonresponse; 2013; Steinmetz, S., Annmaria, B.
- Measuring working conditions in a volunteer web survey; 2013; de Pedraza, P., Villacampa, A.
- Research Design as an Influencing Factor for Reliability in Online Market Research; 2013; Wengrzik, J., Theuner, G.
- Questionnaire Design: How to Plan, Structure and Write Survey Material for Effective Market Research...; 2013; Brace, I.
- The association between online gaming, social phobia, and depression: an internet survey; 2012; Chen, M.-H., Huang, P.-C., Bai, Y.-M., Wei, H.-T.
- Worldwide online research spending; 2012
- Unintentional mobile respondents; 2012; Peterson, G.
- The integration of facebook into class management: an exploratory study; 2012; Chou, P. N.
- The cross platform report. Q2 -2012 - US; 2012
- Screenwise panel: Frequently Asked Questions; 2012
- Research company spotlight - Mobile surveys; 2012
- Quality in market research. From theory to practice. 2nd Edition; 2012; Harding, D., Jackson, P.
- Online survey statistics for the mobile future. Updated with Q3 2012 data; 2012
- Not just playing around; 2012; Ewing, T.
- MRS Guidelines for online reseach; 2012
- Mobile email opens report 2nd half 2011; 2012
- ISO 20252. Market, opinion and social research-Vocabulary and service requirements, 2nd Edition; 2012
- Global market research 2012; 2012
- The war against unengaged online respondents; 2012; Gittelman, S. H., Trimarchi, E.
- Qualitatively Speaking: The five absolute, no-excuse must-dos for online qualitative researchers; 2012; Rossow, A.
- By the Numbers: Lessons for using online panels in B2B research; 2012; Elsner, N.
- Measure the response burden in the Swedish Intrastat system; 2012; Weideskog, F.